posted by | Comments Off on Bright Maintenance Window

Our hosting provider recently received several Xen Security Advisories (XSAs) that require them to perform updates to their host servers. In order to apply the updates, these machines which host Bright must be rebooted. The XSAs will be publicly released by the Xen project team on October 29th, therefore they must complete the updates before that date.

These updates are required to protect the security and safe operations of not only our infrastructure, but yours as well. We understand that a disruption with such limited notice is inconvenient, and we hope you understand that these measures are warranted due to the severity of the XSAs.

Please see the maintenance window below. Unfortunately, our hosting provider does not provide us with the ability to change these. The outage can happen anywhere within a 2 hour window, but should last only as long as it takes the machine to reboot; which is approximately 5 minutes.

For Bright North American customers:

9PM Eastern Time, Oct 19th and/or Oct 20th [contact us for the exact date for your service].

For Bright European Customers:

9PM GMT, Oct 20th or Oct 23rd [contact us for the exact date for your service].